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Keep a pulse on guest sentiment automatically

App-based reviews, automated replies, and connected guest profiles provide actionable insights

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Trusted by Leading Restaurant Chains

Brand logo of Massive Restaurants
Brand logo of Barista
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Take a proactive approach to customer feedback
Automate feedback requests, collect guest ratings and reviews, and encourage reviews on 3rd party sites. Gain insights into experience, food and service, and to improve operations and enhance guest satisfaction.
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Automated Feedback Requests
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Guest Specific
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Turn Positive Feedback into Public Praise
Encourage guests to share their positive feedback on top 3rd party websites like Google, TripAdvisor, etc. enhancing your restaurant’s online presence and attracting more customers.
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Google Reviews
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Tripadvisor Reviews
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WhatsApp
Seamless AI Conversations
Offer personalized AI responses to guest feedback on WhatsApp, enabling ongoing conversations to address concerns and ensure a better, quicker resolution for an enhanced dining experience.
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Contextual Replies
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Converse on WhatsApp
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CLIENT RESULTS

20%

Increase in Avg. Customer Spend

35%

Boost in Customer Repeat Rate

1M+

Reward Club Members

CUSTOMERS VOICE

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Barista
We are excited to launch our loyalty app soon with the Fudr team and I am sure this will enable more seemless interactions with our guests and create a more rewarding environment for them as they engage with us across multiple stores
Rajat Agrawal
CEO, Barista
Nothing Before Coffee
The Fudr-powered Reward Program app is an invaluable asset for our coffee chain. Customer revisits have surged, with customers now earning rewards on every visit. Moreover, our customers are spending more per visit, driving up our average bill size. We see it as a crucial tool for our growth.
Anand Jain
Co-founder, Nothing Before Coffee
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Massive Restaurants
We eagerly anticipate the upcoming launch of our Super loyalty app, in collaboration with the Fudr team. This versatile application promises to facilitate seamless interactions and establish a more rewarding environment for guests engaging across our diverse portfolio of brands.
Zorawar Kalra 
Founder, Massive Restaurants Pvt. Ltd.

PARTNERS

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